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First Defense: Auditing Disinfectant/Sanitizer Dispensers in Stores
March 12, 2020 |
Field Agent
Retail Audit
,
Customer Experience
Amazon Go Grocery: Mystery Shopping the New Cashierless Store [Video]
March 5, 2020 |
Field Agent
Mystery Shopping
,
Grocery
,
Customer Experience
Inside OGP: Insights into 7 Questions about Grocery Pickup [Report]
March 5, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Kroger X: Inside the Customer Experience at Kroger [Special Report]
February 19, 2020 |
Field Agent
Customer Experience
Scouting Report: Amazon’s 5 New Pop-Ups in Photos, Insights
January 28, 2020 |
Field Agent
Mystery Shopping
,
Customer Experience
Post-Holiday Gift Returns: How Kohl’s, Target & Walmart Stacked Up
January 7, 2020 |
Field Agent
Mobile Research
,
Customer Experience
The TRU Experience: Shoppers Explore New Toys ‘R’ Us Stores [Video]
December 11, 2019 |
Field Agent
Mystery Shopping
,
Customer Experience
Mystery Shopping the Magic: A Tour of Target’s New Disney Stores
October 9, 2019 |
Field Agent
Mystery Shopping
,
Customer Experience
Inside Look: Is Kroger Rush Delivering on 30-Minute Delivery? [Video]
July 25, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Grocery
,
Customer Experience
Spotlight: Inside 7-Eleven's Digital-Grocery Services [Video]
July 11, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Customer Experience
Diary of a Mad Back-to-School Mom…and How Retailers Can Make Her Happy
July 2, 2019 |
Field Agent
Mobile Research
,
Customer Experience
Never Miss a Beat
Kroger X: Inside the Customer Experience at Kroger [Special Report]
February 19, 2020 |
Field Agent
Customer Experience
Scouting Report: Amazon’s 5 New Pop-Ups in Photos, Insights
January 28, 2020 |
Field Agent
Mystery Shopping
,
Customer Experience
Never Miss a Beat
First Defense: Auditing Disinfectant/Sanitizer Dispensers in Stores
March 12, 2020 |
Field Agent
Retail Audit
,
Customer Experience
Amazon Go Grocery: Mystery Shopping the New Cashierless Store [Video]
March 5, 2020 |
Field Agent
Mystery Shopping
,
Grocery
,
Customer Experience
Inside OGP: Insights into 7 Questions about Grocery Pickup [Report]
March 5, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Kroger X: Inside the Customer Experience at Kroger [Special Report]
February 19, 2020 |
Field Agent
Customer Experience
Scouting Report: Amazon’s 5 New Pop-Ups in Photos, Insights
January 28, 2020 |
Field Agent
Mystery Shopping
,
Customer Experience
Post-Holiday Gift Returns: How Kohl’s, Target & Walmart Stacked Up
January 7, 2020 |
Field Agent
Mobile Research
,
Customer Experience
The TRU Experience: Shoppers Explore New Toys ‘R’ Us Stores [Video]
December 11, 2019 |
Field Agent
Mystery Shopping
,
Customer Experience
Mystery Shopping the Magic: A Tour of Target’s New Disney Stores
October 9, 2019 |
Field Agent
Mystery Shopping
,
Customer Experience
Inside Look: Is Kroger Rush Delivering on 30-Minute Delivery? [Video]
July 25, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Grocery
,
Customer Experience
Spotlight: Inside 7-Eleven's Digital-Grocery Services [Video]
July 11, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Customer Experience
Diary of a Mad Back-to-School Mom…and How Retailers Can Make Her Happy
July 2, 2019 |
Field Agent
Mobile Research
,
Customer Experience
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