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Inside Look: The Sam's Club NOW Experience [Video]

November 28, 2018 | Chris Medenwald, PhD Mystery Shopping, Club Channel, Grocery, Customer Experience

Holiday Toy Scene 2018: The Definitive, Shopper-Guided Video Tour

November 15, 2018 | Field Agent Mystery Shopping, Customer Experience

The Amazon Go Experience: A Mystery Shop of Every Store [Video]

October 31, 2018 | Chris Medenwald, PhD Mystery Shopping, Omnichannel, Customer Experience, Shop Along

Instant Video: Kroger-Walgreens Pickup Through the Shopper's Eyes

October 19, 2018 | Chris Medenwald, PhD Omnichannel, Grocery, Customer Experience

Rapid Response: What Do Shoppers Think of Amazon 4-Star? [Video]

October 1, 2018 | Field Agent Retail News, Customer Experience

Rapid Response: Shoppers React to Prime Day at Amazon, Whole Foods

July 19, 2018 | Chris Medenwald, PhD Mobile Research, Omnichannel, Retail News, Customer Experience

One Year Later: Lidl Shoppers Share Likes, Dislikes about the Retailer

June 28, 2018 | Chris Medenwald, PhD Mobile Research, Grocery, Retail News, Customer Experience

Focus on Shoppers: How Americans Shop Online for Groceries

June 20, 2018 | Chris Medenwald, PhD Mobile Research, Omnichannel, Grocery, Customer Experience

McDigital: The Rise of the Omnichannel QSR [Survey]

May 17, 2018 | Chris Medenwald, PhD Mobile Research, Restaurants, Omnichannel, Customer Experience

Delivering Results? Users Rate AmazonFresh Grocery Delivery [Video]

August 10, 2017 | Chris Medenwald, PhD Mobile Research, Omnichannel, Grocery, Customer Experience

Rapid Response: Sights & Sounds from Lidl’s First U.S. Stores [Video]

June 16, 2017 | Chris Medenwald, PhD Mobile Research, Retail Audit, Mystery Shopping, Grocery, Retail News, Customer Experience

Endcaps & Insights

Gen Z Grocery Shopping Report

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