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Does Walmart’s Express Delivery Deliver on Its 2-Hour Claim? [Video]
May 21, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Updated Report: “Inside OGP” in the Coronavirus Age
April 16, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Clocking OGP: Which Retailer Has the Fastest Pickup Time?
April 1, 2020 |
Field Agent
Mobile Research
,
Retail Audit
,
Mystery Shopping
,
Omnichannel
,
Grocery
Target X: Inside the Customer Experience at Super Target [Report]
March 24, 2020 |
Field Agent
Retail Audit
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Inside OGP: Insights into 7 Questions about Grocery Pickup [Report]
March 5, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Photo Gallery: Amazon Expands Store Footprint With Lockers, Counters
November 12, 2019 |
Field Agent
Retail Audit
,
Omnichannel
Special Report: 2019 Holiday Preview [Free Download]
September 17, 2019 |
Field Agent
Mobile Research
,
Omnichannel
Inside Look: Is Kroger Rush Delivering on 30-Minute Delivery? [Video]
July 25, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Grocery
,
Customer Experience
Summer Sales 2019: 21 Insights on Prime Day & Other Sales
July 18, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Retail News
Spotlight: Inside 7-Eleven's Digital-Grocery Services [Video]
July 11, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Customer Experience
The Amazon Go Experience: A Mystery Shop of Every Store [Video]
October 31, 2018 |
Field Agent
Mystery Shopping
,
Omnichannel
,
Customer Experience
,
Shop Along
Never Miss a Beat
Does Walmart’s Express Delivery Deliver on Its 2-Hour Claim? [Video]
May 21, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Updated Report: “Inside OGP” in the Coronavirus Age
April 16, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Clocking OGP: Which Retailer Has the Fastest Pickup Time?
April 1, 2020 |
Field Agent
Mobile Research
,
Retail Audit
,
Mystery Shopping
,
Omnichannel
,
Grocery
Target X: Inside the Customer Experience at Super Target [Report]
March 24, 2020 |
Field Agent
Retail Audit
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Inside OGP: Insights into 7 Questions about Grocery Pickup [Report]
March 5, 2020 |
Field Agent
Mobile Research
,
Mystery Shopping
,
Omnichannel
,
Grocery
,
Customer Experience
Photo Gallery: Amazon Expands Store Footprint With Lockers, Counters
November 12, 2019 |
Field Agent
Retail Audit
,
Omnichannel
Special Report: 2019 Holiday Preview [Free Download]
September 17, 2019 |
Field Agent
Mobile Research
,
Omnichannel
Inside Look: Is Kroger Rush Delivering on 30-Minute Delivery? [Video]
July 25, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Grocery
,
Customer Experience
Summer Sales 2019: 21 Insights on Prime Day & Other Sales
July 18, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Retail News
Spotlight: Inside 7-Eleven's Digital-Grocery Services [Video]
July 11, 2019 |
Field Agent
Mobile Research
,
Omnichannel
,
Customer Experience
The Amazon Go Experience: A Mystery Shop of Every Store [Video]
October 31, 2018 |
Field Agent
Mystery Shopping
,
Omnichannel
,
Customer Experience
,
Shop Along
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