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Spotlight on Albertsons: Touring the Grocer's Digital Developments

June 6, 2019 | Chris Medenwald, PhD Mobile Research, Mystery Shopping, Customer Experience

Shoppers Tour Walmart’s New Intelligent Retail Lab, IRL [Video]

May 9, 2019 | Field Agent Mystery Shopping, Grocery, Customer Experience

Will Kohl’s-Aldi Shopping Areas Really Appeal to Shoppers? [Photos & Analysis]

April 4, 2019 | Chris Medenwald, PhD Mobile Research, Mystery Shopping, Grocery

Walgreens’ New Digital Coolers: Are Shoppers Hot or Cold? [Video]

February 28, 2019 | Chris Medenwald, PhD Mobile Research, Mystery Shopping, Customer Experience

Out of Place? Men Mystery Shop Beauty Retailers Sephora & Ulta Beauty

February 21, 2019 | Chris Medenwald, PhD Mystery Shopping, Specialty Stores, Customer Experience

Instant Video: Walmart's New Digital Shelf-Labels & Shopper Feedback

February 14, 2019 | Chris Medenwald, PhD Mobile Research, Mystery Shopping, Customer Experience

Hit or Miss? REDCard Holders Rate Remodeled TARGET Stores [Video]

December 13, 2018 | Chris Medenwald, PhD Mobile Research, Mystery Shopping, Customer Experience

Inside Look: The Sam's Club NOW Experience [Video]

November 28, 2018 | Chris Medenwald, PhD Mystery Shopping, Club Channel, Grocery, Customer Experience

Holiday Toy Scene 2018: The Definitive, Shopper-Guided Video Tour

November 15, 2018 | Field Agent Mystery Shopping, Customer Experience

The Amazon Go Experience: A Mystery Shop of Every Store [Video]

October 31, 2018 | Chris Medenwald, PhD Mystery Shopping, Omnichannel, Customer Experience, Shop Along

Rapid Response: Sights & Sounds from Lidl’s First U.S. Stores [Video]

June 16, 2017 | Chris Medenwald, PhD Mobile Research, Retail Audit, Mystery Shopping, Grocery, Retail News, Customer Experience

Endcaps & Insights

Gen Z Grocery Shopping Report

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